WHAT WILL I DO NOW?
I will try to get my money back from Mr Murone.
EVEN IF I DON'T GET A REFUND I INTEND TO ALERT AS MANY PEOPLE AS POSSIBLE AND PREVENT THEM FROM FALLING INTO THE SAME TRAP
I'll take the following steps:
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Send a formal written request for a refund to Murone/Pave-Crete. ( Done - no response )
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Notify VCAT of the problem.
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Notify police of the problem, particularly Murone's alleged non-registration.
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Notify Consumer Affairs; Consumer Action Law Centre; Australian Tax Office; Victorian Building Practitioners Board; etc.
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Use Facebook and Twitter to spread the word as far as possible
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Send a letter with the link to this website to an extensive mailing list (full mailing list here) which includes:
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the media including A Current Affair, The Checkout; The Age, The Herald Sun
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The board of directors and senior executives of Stockland, Metricon and other builders/land developers/real estate companies
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'Find a Tradesman’ sites, particularly Home Improvement Pages (where I found Murone) asking them if they vet the tradesmen they list on their sites
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Concreting/Building Industry Bodies including Concrete Institute of Australia; MBAV; VBA; BAV; Cement Australia;
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Victorian Concrete Manufacturers and Concreters
There may be others whom I'll add as I discover them.
Murone Pave-Crete Concrete Melbourne Stockland